Please read these conditions carefully, they incorporate the basis upon which bookings are accepted by semarang-tour.com
Changes in Price and Itineraries:
Prices are based on tariffs current in the event of fluctuations in exchange rates or increases affecting the prices we pay for transportation, hotel accommodation and services generally, we reserve the right to adjust our prices as may be necessary at anytime up to and including the day of departure of your tour, even though the final payment has been made. If we are forced to change your booking or part of it for reasons beyond our control (for instance if an airlines changes its timetable or if a hotelier over books his hotel accommodation), we reserve the right to vary your itinerary and will give you, or cause to be given to you, prompt notice thereof. In the event that any one changes or series of changes to your itinerary demonstrates that your tour has hereby become materially different from that contemplated prior to the change or changes being effected and in respect of which we have already accepted your deposit or final payment, you have the right to withdraw from the tour, and monies already paid will be refunded in full. With your agreement, we will rearrange your tour by providing alternative arrangements of, at least, the same standard as the one originally booked. If, in the likely event we have to cancel your booking because of insufficient numbers booked or because of events outside our control, we will, if we are able to, offer you an alternative tour of similar standard. If you do not accept the alternative, we will refund in full any monies already paid. It is essential that you check with our agent whether any such changes or variations have occurred in the tour you have chosen before you complete your booking.
PAYMENT :
Changes in Price and Itineraries:
Prices are based on tariffs current in the event of fluctuations in exchange rates or increases affecting the prices we pay for transportation, hotel accommodation and services generally, we reserve the right to adjust our prices as may be necessary at anytime up to and including the day of departure of your tour, even though the final payment has been made. If we are forced to change your booking or part of it for reasons beyond our control (for instance if an airlines changes its timetable or if a hotelier over books his hotel accommodation), we reserve the right to vary your itinerary and will give you, or cause to be given to you, prompt notice thereof. In the event that any one changes or series of changes to your itinerary demonstrates that your tour has hereby become materially different from that contemplated prior to the change or changes being effected and in respect of which we have already accepted your deposit or final payment, you have the right to withdraw from the tour, and monies already paid will be refunded in full. With your agreement, we will rearrange your tour by providing alternative arrangements of, at least, the same standard as the one originally booked. If, in the likely event we have to cancel your booking because of insufficient numbers booked or because of events outside our control, we will, if we are able to, offer you an alternative tour of similar standard. If you do not accept the alternative, we will refund in full any monies already paid. It is essential that you check with our agent whether any such changes or variations have occurred in the tour you have chosen before you complete your booking.
- A deposit 50 % upon reservation confirmed and the rest payment will be receive 3 weeks prior to your tour .
- All US Dollars charges will be converted into local currency (IDR ) The exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.
CANCELLATION
If you want to cancel your trip, kindly send us notification letter. Cancellation fees details :
- No cancellation fee if no flight or hotel voucher not being issued only administration fee USD 100
- 50% cancellation fee if boat ticket or voucher being issued
- 100 % cancellation fee is applied with in 1 mont prior , 7 days prior to departure or NO SHOW
REFUND
Non Refund for services not used
Non Refund for services not used
TRAVEL INSURANCE
If there is any injury and certain risks in your trip www.semarang-tour.com does not responsibility of this matter, we are suggest you to take your own insurance during your travel date.
If there is any injury and certain risks in your trip www.semarang-tour.com does not responsibility of this matter, we are suggest you to take your own insurance during your travel date.
LIABILITY
www.semarang-tour.com will try our best to serve your arrangements and make your trip become satisfactory trip ever make, we will try to find all best alternatives to suit your tour possible, how ever we not accept any liability natural disaster, injury, damage, loss, delay or reschedule from airlines , negligence ,unpredictable wheatear, additional expenses (excess baggage, etc)and irregularities beyond our control
www.semarang-tour.com will try our best to serve your arrangements and make your trip become satisfactory trip ever make, we will try to find all best alternatives to suit your tour possible, how ever we not accept any liability natural disaster, injury, damage, loss, delay or reschedule from airlines , negligence ,unpredictable wheatear, additional expenses (excess baggage, etc)and irregularities beyond our control
COSTUMER SERVICE
Our customer service is available for you from 09-00 am -04.00 pm , you can send email to info@semarang-tour.com or you can chat with our expert staff
Our customer service is available for you from 09-00 am -04.00 pm , you can send email to info@semarang-tour.com or you can chat with our expert staff